Director, Small Business Development Center, Central Virginia
CIC hosts the Central Virginia Small Business Development Center (CV SBDC). The Center operates under a Cooperative Agreement between CIC and the U.S. Small Business Administration (SBA) administered through George Mason University. Efforts on behalf of the Center are performed in accordance with the goals and objectives of the Virginia Small Business Development Center network. The Center includes offices in Charlottesville and Culpeper and serves the City of Charlottesville and the Counties of Albemarle, Fluvanna, Nelson, Greene, Orange, Louisa, Madison, Culpeper, and Rappahannock.
CV SBDC has been the top performing SBDC in Virginia for four years, having served 915 clients with over 3151 hours of business advising in 2023, assisting 24 in starting new businesses, and helping businesses secure nearly $51.37 million in capital for their business. In addition to the Director, the CV SBDC team at CIC includes 4 full-time staff, 3 part-time staff, and 10 contract advisers.
A. JOB SUMMARY
The Director of the Central Virginia Small Business Development Center (CV SBDC) is responsible for providing direction, leadership, and technical support to the staff and clients of the CV SBDC. The ideal candidate will be a dynamic leader with strong adaptive leadership skills, adept at fostering collaborative opportunities both within the organization and with external partners. They should excel in guiding, motivating, teaching, and instructing team members while also demonstrating a commitment to continuous learning and a genuine curiosity about business resources and economic development.
The successful candidate will be able to build and operate within consistent systems across teams, maximizing the strengths of a diverse workforce. They will serve as a key partner in regional economic development, leveraging their business acumen and awareness of resources to support entrepreneurs and small businesses effectively. As part of the CIC Executive Leadership Team, the Director will be directly responsible to and evaluated by the President of CIC, embodying CIC’s Brand Attributes in all interactions and driving the organization’s mission forward.
This position requires some evenings and occasional weekend work.
B. DUTIES AND RESPONSIBILITIES
Within the limits of the CIC’s programs, policies, procedures, and budget, the Director of CV SBDC is responsible for and has authority to perform the duties listed below:
Counseling, Training & Outreach
- Provides one-on-one counseling and consulting to small business owners.
- Analyzes and evaluates service needs for clients; Provides in-depth technical assistance in business planning, management, financial analysis, marketing, and related areas of business operations.
- Designs and delivers small business group training programs.
- Develops and maintains partnerships with localities and business groups throughout the service region.
Administration of SBDC Program
- Directs, manages, and supervises the operations of the CV SBDC program and supervises, trains, and evaluates CV SBDC consultants and staff.
- Develops, implements, and evaluates marketing plan for the CV SBDC program, including strategies for program promotion.
- Develops and fosters funding sources for the CV SBDC to provide resources to “match” SBA funding, plus secure event/program sponsors, as needed
- Ensures compliance with federal guidelines related to the SBDC program and with Virginia SBDC policies and procedures.
- Measures and evaluates the impact of SBDC programs and activities
- Manages center budget expenditures, provides financial oversight for the center, and maintains records for Center operation. (CIC maintains financial records in accordance with contractual requirements.)
- Prepares reports for funders, writes proposals for funding program plans, and prepares other official documents for the operation and continuation of the program.
- Establishes and maintains cooperative working relationships with diverse business communities, including minority-, women- and veteran-owned businesses.
- Performs other duties as required or assigned.
Organizational Leadership
- Serves as a member of CIC’s leadership team that sets overall direction and strategy for the organization
- Coordinates the CV SBDC Advisory Council.
- Participates in Virginia SBDC Network meetings and on strategic working groups.
C. REQUIRED QUALIFICATIONS
- Bachelor’s degree required
- 5-10 years experience in business management and consulting or small business ownership
- Demonstrated ability to advise business owners in critical business management areas, including access to capital, financial management, marketing, business and strategic planning, and business operations.
- Experience supervising professional and administrative staff
- Excellent organizational and administrative skills including ability to prioritize multiple tasks and willingness to “roll up your sleeves” to get the job done
- Action-oriented professional who thrives in a fast-paced, ever-changing environment and is able to work with diverse industries and clientele
- Outstanding oral and written communications skills; effective communicator in a variety of presentation settings, including one-on-one and small and large groups
- Proficiency in Microsoft Office, Excel, Powerpoint, Google Suite;
- Work ethic, integrity, and creativity
D. PREFERRED QUALIFICATIONS
- Master’s degree preferred in business or related field
- Experience raising funds to support operations of a nonprofit or community organization
- Experience managing grants, contracts and organizational budgets
- Comfort and ability to quickly become proficient/use CenterIC (SBDC CRM), Quickbooks Online and Salesforce.
E. COMPENSATION
Full-time compensation of $90,000 to $105,000 annually plus health insurance, dental insurance, and retirement.
F. HOW TO APPLY
Please send a cover letter and resume to people@cicville.org. Priority consideration will be given to applications received by November 4, 2024. The position will remain open until filled.
COMMUNITY INVESTMENT COLLABORATIVE
Community Investment Collaborative (CIC) is a Community Development Finance Institution (CDFI) with a mission of strengthening our community and contributing to economic development by fueling the success of under-resourced entrepreneurs through education, mentoring, financing and networking.
CIC is an equal employment opportunity (EEO) employer and will consider all applications without regard to race, color, religion, citizenship, political activity or affiliation, marital status, age, national origin, race, traits historically associated with race, physical or mental disability, medical condition, genetic information, veteran status, military status, sexual orientation, sex or gender (which includes harassment and discrimination based on gender identity, gender expression, pregnancy, childbirth, or related medical conditions), taking or requesting statutorily protected leave, or any other characteristics protected under federal, state, or local laws.
Communications & Events Coordinator
Central Virginia Small Business Development Center (CV SBDC) is seeking a communications and events professional for a 40 hour/week, full-time position (Monday-Friday) to work out of our Charlottesville office with one work from home day. A successful candidate will possess project management and communications skills.
Virginia SBDC Mission:
To advance Virginia’s diverse economy by providing small businesses the expertise and resources to succeed.
Community Investment Collaborative (CIC) is the employer and host of Central Virginia SBDC.
CIC’s mission is to strengthen our community and contribute to economic development by fueling the success of under-resourced entrepreneurs through education, mentoring, financing, and networking. CIC is the host and fiscal agent of CV SBDC.
Virginia Small Business Development Centers are supported by the U.S. Small Business Administration and are accredited members of America’s SBDC.
Regional SBDC offices, including CV SBDC, are supported by the U.S. Small Business Administration, George Mason University, Virginia SBDC, and regional sponsors and donors in the communities in which they serve. Our team is dedicated to serving entrepreneurs throughout the life cycle of business, from startup through international expansion.
The Communications & Events Coordinator will:
- Project manage events and communications following SBDCs branding guidelines
- Professionally represent and promote the SBDC brand in our office and in public venues
- Interact effectively and professionally with a diverse group of people
- Possess excellent oral and written communication skills
- Demonstrate a strong emphasis on personal service and responsiveness
- Be able to work independently within a team environment
- Respect and maintain confidentiality in all interactions
- Be detail oriented with responsibility for precise reports and public facing materials
- Work closely with office management and client service team members, providing back up as necessary
Follow Virginia SBDC Core Values:
Integrity: Demonstrate honesty, confidentiality, accountability and conduct above reproach
Trustworthy: Provide quality service, innovative approaches, practical advice and objective guidance
Respect: Recognize the views and opinions of all clients, stakeholders, partners and colleagues, and be responsive to their needs regardless of race, color, religion, sex, age, disability or national origin
Continuous Improvement: Expand our effectiveness through professional accreditations, increasing impacts, implementing effective and innovative programs, and developing staff’s skills and expertise
Other Responsibilities:
- Assist with communications from social media and newsletters to client stories and our annual report
- Support and/or design flyers, programs, rosters, name tags, etc. for events
- Collecting attendee event evaluations and preparing reports related to attendees, and preparing other post-event reports and electronic training files
- Work with SBDC leadership team to ensure events are scheduled, supported and promoted
- Coordinate services for events such as accommodation and transportation for speakers/instructors, facilities, catering, signage, displays, special needs requirements, printing and event security
- Maintain the SBDC Calendar of Events, events related SBDC data management, and external calendars regarding events
- Use computers for various applications, such as database management, word processing, website events/calendars, social media postings, reports and other documents
- Provide back-up to the Client Services manager position (when CSC is off or unable to greet callers or visitors). These responsibilities include:
- greet callers and visitors, handling their inquiries and/or direct them to the appropriate persons according to their needs;
- work with student interns by involving them in the activities related to SBDC events;
- operate office equipment, such as fax machines, copiers, or phone systems, troubleshoot problems and arrange for repairs when equipment malfunctions.
Key Skills
- Project Management — Track and keep events moving forward with adequate time for design completion, promotion, execution and reporting and recordkeeping while facilitating timely execution of communications.
- Clerical, Creative and Written Expression— Knowledge of word processing, managing files and records, designing forms, flyers and event descriptions and reporting.
- Customer and Personal Service—Customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Sales and Marketing — Ability to follow principles and methods for communicating and promoting events. Includes marketing tactics and following SBDC professional and brand standards.
- Active Listening— Giving full attention to what other people are saying, taking time to understand the points being made, clarifying at appropriate times.
- Speaking— Talking to others to convey information effectively.
- Time Management— Managing one’s own time and the time of others to perform duties.
- Organization – using and prioritizing resources and activities needed for a variety of assignments, and the ability to perform work in a manner to meet deadlines.
- Service Orientation— Actively looking for ways to help people.
- Judgment and Decision Making— Considering the relative costs and benefits of
potential actions to choose the most appropriate one.
This is a full time, 40 hour per week, salary range is $40,000- $45,000. This position reports to the Central Virginia Small Business Development Center Director and is an employee of Community Investment Collaborative (CIC), CV SBDC’s host. As such, this position receives full-time employee benefits and a 401K match as described in the CIC employee handbook.
This position works out of the Charlottesville VA office at 300 Preston Avenue, at the end of the historic downtown mall with free parking. The service territory includes the City of Charlottesville and Counties of Albemarle, Culpeper, Orange, Greene, Rappahannock, Madison, Louisa, Fluvanna and Nelson. Reliable transportation is required with some anticipated travel. Mileage is reimbursed for travel beyond commute to and from the Charlottesville office. Occasional flexible hours are required with some evening or weekend events.
SBDC will provide training and professional development. A successful candidate will be capable of using tools to manage their time and tasks efficiently to keep multiple projects moving forward in a timely manner. This position is supported by and/or collaborates with interns, contractors, and the CIC/CV SBDC team.
How to Apply:
Please send resume and cover letter to people@cicville.org. Applications will remain open until the job is filled. Please direct questions to the above email or call 434-295-8198.