The pandemic has changed customer expectations and behaviors. Some of these changes may be temporary, while others may be here to stay. In this session, participants will learn more about broad trends in consumer behavior and will hear directly from business owners who are navigating these trends. Attendees will also have time to identify potential long-term changes in their industries and how they will need to adapt.

A confirmation email with the Zoom login information will be sent after registration, please be on the lookout for it.

Speaker(s): Gautham Vadakkepatt and Victoria Vergason

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